Shipping Methods

We ship worldwide and aim to dispatch within 2 days.

We offer three flat rate shipping services:

1. UK - £3.95 via Royal Mail Tracked 48

2. Europe - £15.95 via Royal Mail Tracked

3. Rest of World - £22.95 via Royal Mail Tracked

Please note that One Scoop Store cannot accept any responsibility for deliveries subject to customs charges / sales tax. This is worldwide and now includes countries in the European Union.

WE ALSO NOW OFFER FREE CLICK & COLLECT IN STORE (LONDON, N16) - SIMPLY CHOOSE THIS OPTION AT CHECK OUT AND PLEASE KINDLY NOTE WE CAN ONLY HOLD ORDERS FOR 7 DAYS

Easy Returns & Exchanges

We offer a 14 day returns policy on all full priced items, from the date of purchase

If you would like to return an item please fill out this form to verify your return can be accepted.

You will then be given return address details. YOU DO NOT NEED TO WAIT FOR AN EMAIL CONFIRMATION - ONCE YOU SEE THE RETURN ADDRESS YOUR RETURN HAS BEEN ACCEPTED.

Customers are responsible for the cost of returning items back to us. Please do not send orders back to the shop address.

Once the item has been received and checked you will be refunded via the original payment method, minus the original shipping cost.

UNFORTUNATELY SALE ITEMS ARE NON RETURNABLE

PLEASE UNDERSTAND THAT RETURNS HAVE A HUGE NEGATIVE IMPACT ON US AS A SMALL BUSINESS, SO PLEASE ENSURE ITEMS ARE SENT BACK ON TIME AND IN THE STATE IN WHICH THEY WERE RECEIVED.